Infor OS

Infor Operating Service (Infor OS) is a cloud-based digital platform that serves as the foundation for Infor’s enterprise applications. It provides a unified environment that integrates data, processes, and artificial intelligence across business systems. Designed for flexibility and scalability, Infor OS connects disparate applications, automates workflows, and delivers actionable insights — helping organizations move toward a more intelligent and efficient enterprise.

Infor OS acts as both an integration hub and an innovation platform, empowering organizations to extend functionality, develop new capabilities, and drive digital transformation. It bridges traditional enterprise systems with modern, AI-enabled capabilities, paving the way for a truly connected enterprise.

 

Core Components of Infor OS

  1. Infor ION (Intelligent Open Network)
    • A lightweight middleware and integration platform.
    • Enables seamless data and process integration between Infor and non-Infor applications.
    • Supports event-driven workflows, API-based connections, and document routing for smooth data exchange.
  2. Infor OS Workflows
    • Infor OS Workflows provide a framework to automate, coordinate, and monitor business processes across different applications — both Infor and non-Infor.
      They are created and managed through Infor ION, which serves as the integration and workflow engine within Infor OS.
    • Workflows help organizations eliminate manual handoffs, enforce business rules, and ensure that the right tasks are completed by the right people at the right time.
  3. Infor Data Fabric & Data Lake
    • A centralized data management and analytics layer.
    • Collects and harmonizes data from multiple sources into a single, trusted repository.
    • Powers real-time analytics, machine learning, and predictive insights through integration with Infor BI and Infor AI.
  4. Infor Ming.le
    • A collaboration and social business workspace embedded within applications.
    • Allows users to communicate, share documents, and track business processes in real-time.
    • Enhances productivity by integrating communication directly into business workflows.
  5. Infor AI (Infor Coleman AI)
    • The artificial intelligence platform within Infor OS.
    • Provides advanced analytics, natural language processing (NLP), and predictive modeling.
    • Automates decision-making and offers recommendations to improve operational efficiency.
  6. Infor Homepages
    • Customizable, role-based user dashboards.
    • Display key performance indicators (KPIs), analytics, and alerts tailored to user roles.
    • Improve visibility and ease of access to relevant business data.
  7. Infor Document Management (IDM)
    • A content management system that stores, organizes, and retrieves documents securely.
    • Integrates with business processes for automatic document generation and version control.
    • Ensures compliance and traceability of business records.
  8. Infor App Builder & API Gateway
    • Tools for low-code/no-code application development and API management.
    • Allow users to create extensions, custom interfaces, or integrations without deep programming skills.
    • Support innovation while maintaining enterprise-grade security and governance.
  9. Infor Federation Services
    • Provides single sign-on (SSO) and centralized user identity management across Infor and third-party applications.
    • Enhances security and simplifies access management.
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Benefits of Infor OS

  1. Unified Platform Experience
    • Delivers a consistent user interface and experience across all Infor CloudSuite applications.
    • Reduces complexity by consolidating multiple business systems into one integrated platform.
  2. Enhanced Integration and Interoperability
    • Simplifies data flow between disparate applications.
    • Enables businesses to connect legacy systems, cloud services, and third-party solutions seamlessly.
  3. Data-Driven Decision Making
    • Provides real-time analytics, KPIs, and AI-driven insights for proactive management.
    • Helps organizations uncover trends, detect anomalies, and make faster, more accurate decisions.
  4. Increased Productivity and Collaboration
    • Embedded social collaboration and workflow automation streamline communication and task execution.
    • Reduces manual effort and fosters cross-departmental cooperation.
  5. Flexibility and Extensibility
    • Cloud-native and modular design allows easy customization, scalability, and innovation.
    • Organizations can extend functionalities through APIs, app development, or integrations.
  6. Strong Security and Compliance
    • Centralized identity management, audit trails, and document control support compliance with industry regulations.
    • Built on the robust security framework of the Infor CloudSuite ecosystem hosted on AWS.
  7. Accelerated Digital Transformation
    • Provides the technological backbone for automation, modernization, and AI adoption.
    • Enables businesses to innovate faster and remain competitive in a rapidly changing market.